Microsoft outlook cannot send emails but can receive

If you're using the Outlook app, which version are you using? If you're accessing Outlook through a web browser, have you tried using a different browser and check if you're having the same issue? We're looking forward to your response. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Stephanie Sal's post on October 6, I appreciate your help, we have had this problem for 4 weeks now and cannot find a resolution.

In reply to MarieValdes's post on October 6, Any reply will be highly appreciated. In reply to Stephanie Sal's post on October 7, In reply to MarieValdes's post on October 7, For us to determine what is causing the issue, kindly answer the following questions: What is the email service provided by your Internet provider? Start with the oldest message first.

See Attach a file to an email in Outlook for more information on attachments. If you've changed your password on the website for your email account, you'll need to change it in Outlook, too.

On the E-mail tab, choose your email account, and then select Change. Note: If you sign in to your mail account with the same credentials that you use to log on to your network, you won't see the screens shown here. You'll need to change your email password by changing your Windows network password. Some antivirus programs perform email scanning. If a virus is found, your antivirus software may prevent you from sending or receiving further email until you clean the virus.

Occasionally, the Outlook program may need to be repaired. Repairing is a simple process, but may take as long as half an hour to complete. For more information, see Repair an Office application. A profile is a group of settings that controls how Outlook works. It includes a listing of your accounts, autocomplete information, and your name and initials.

To repair your Outlook profile or create a new one, see Fix your Outlook email connection by repairing your profile. Sometimes, one of Outlook's add-ins will crash and prevent your email messages from sending. To disable all add-ins, you can start Outlook in safe mode. If you can send email while Outlook is in safe mode, creating a new Outlook email profile should allow you to send email again.

Can someone tell me how to fix this Outlook not receiving emails issue? Outlook is one of the most popular email servers and management applications out there that is owned by Microsoft. Needless to say, it is extremely popular since it provides such reliable and efficient support. Though, there are times when users often suffer from unwanted issues related to their Outlook account. For instance, the Outlook app not receiving emails is one of these issues that can be caused by several factors.

In this guide, we will teach you what can cause this problem and how to fix Outlook not receiving emails in different ways. LA lot of times, while working on Outlook, users discover that they are not able to receive emails sent by others. Before we discuss ways to fix Outlook for not receiving emails, let's quickly consider what could have caused this issue to begin with. As you can see, there could be all kinds of reasons for not receiving emails in Outlook or any other version.

There are different solutions to the different causes. You can kindly check below. First of all, Let's start with a video we curated for you, which covers the most common reasons that cause Outlook not to receive emails, and how to fix them accordingly.

You can explore more from Wondershare Video Community. Hopefully, the video has solved your problem, but if not, no worries, below are some other solutions we prepared for you:. Before you take any drastic measures, make sure that you have checked the Junk folder in Outlook. Chances are that you could have got the email, but Outlook marked it as junk instead. This will move the email to your inbox and would make sure the same action won't take place for the respective email id again.

Chances are that there could be a problem with your system's internet connection. Therefore, you can restart your computer and make sure it is connected to a stable connection. Also, Outlook's service might be down currently as well. Simply go to Outlook's Service Status page and check its current status. If it is marked red, then it means Outlook is not available presently. Needless to say, if your inbox is full and does not have enough free space, then Outlook would not receive emails.

To fix this, you can just go to the Junk, Inbox, or any other folder and delete all the unwanted emails. Let us discuss what are the common reasons for this and how you can solve the email not sending but can receive in MS Outlook , , , , and on your own.

This problem of email not sending in MS Outlook or Outlook or other outlook versions can be caused by many factors, some of them are:. First of all, check if your internet connection is working fine. Then see if your mail server is offline, emails are stored in the Outbox folder of Outlook. Sometimes, it can happen that largely-sized attachments such as images, videos, and other files can cause the emails to not send properly.

You can move ahead by deleting the large attachment files and resending the emails. You can do this easily by opening the Outlook folder, then right-click on the email that is not sending and click on Delete. Due to security reasons, when someone tries to hack into your account, the MSOutlook blocks it asks you to change the password.

This can be another reason you are unable to send emails.